REFUND POLICY

A LEGAL DISCLAIMER

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

REFUND POLICY - THE BASICS

At EdenScarf, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a refund option under the following conditions:

1. Refund Eligibility

• You may request a refund within 3 days of receiving your item. After this period, we will not be able to offer a refund or exchange.

• To be eligible, items must be unused, in their original condition, and in the original packaging.

2. Return Shipping

• The buyer is responsible for all return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of the returned item.

3. Refund Process

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

• If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within a few business days.

4. Non-Refundable Items

• Certain items may not be eligible for a refund, including gift cards, sale items, and any items explicitly marked as non-returnable.